The short version
- We collect the information you choose to send us, plus standard website and analytics data.
- We use it to respond to you, operate and improve our website, and meet legal obligations.
- We don't sell your personal information.
- You can contact us at any time to access, correct or delete your information.
Effective date: October 25, 2026
This Privacy Policy explains how Cirqle (“Cirqle,” “we,” “us” or “our”), headquartered in Toronto, Ontario, Canada, collects, uses, discloses and protects personal information in connection with our website at cirqle.to (the “Site”) and when you contact us. It does not replace the terms of any merchant agreement, which may include additional privacy and data-handling provisions for merchant accounts.
Information we collect
Information you provide
When you complete our contact form, email us or otherwise communicate with us, we collect the information you choose to provide, such as your name, phone number, email address, the topic of your enquiry and the contents of your message.
Information collected automatically
When you visit the Site, we and our service providers may automatically collect technical information such as your IP address, browser and device type, pages visited, referring pages, and the date and time of your visit. This information is collected through server logs, cookies and similar technologies.
Cookies and analytics
We use cookies and similar technologies to operate the Site, remember preferences, measure traffic and understand how visitors use our pages. This includes analytics services provided by Google. You can control or delete cookies through your browser settings; blocking some cookies may affect how the Site works.
How we use information
- To respond to your enquiries and provide information about our services.
- To evaluate and process requests to become a merchant, where you choose to apply.
- To operate, secure, maintain and improve the Site.
- To understand how visitors use the Site and measure the effectiveness of our content.
- To detect, prevent and address fraud, abuse, security and technical issues.
- To comply with applicable laws, regulations and legal processes.
How we share information
We do not sell your personal information. We may share information:
- With service providers who help us operate the Site and our business (for example, website hosting, email delivery and analytics), who are permitted to use it only to provide services to us.
- With financial partners, where necessary to evaluate or provide services you request, such as processing a merchant application.
- For legal reasons, when required by law or to protect the rights, property or safety of Cirqle, our customers or others.
- In a business transaction, such as a merger, acquisition or sale of assets, subject to appropriate confidentiality protections.
Where information is stored
We and our service providers may store and process information in Canada, the United States or other countries. Where information is processed outside your jurisdiction, it may be subject to the laws of that jurisdiction.
How we protect information
We use reasonable administrative, technical and physical safeguards designed to protect personal information, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Please do not send payment card numbers or other sensitive financial information through our contact form or by email.
How long we keep information
We keep personal information only as long as necessary for the purposes described in this policy, including to meet legal, accounting or reporting requirements, and then delete or anonymize it.
Your choices and rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, to withdraw consent, or to object to certain processing. You can also opt out of marketing emails at any time using the unsubscribe link or by contacting us. To make a request, contact us using the details below. We may need to verify your identity before responding.
Children’s privacy
The Site is intended for businesses and is not directed to children. We do not knowingly collect personal information from children.
Third-party links
The Site may link to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date above. Material changes will be posted on this page.
Contact us
If you have questions about this Privacy Policy or how we handle personal information, contact us at info@cirqle.to, or write to us at Cirqle, Toronto, Ontario, Canada.